Frequently Asked Questions

Can I cancel my bin hire?

Yes. Companies generally ask for 24 hours’ or more notice before the delivery day if you cancel. Otherwise, fees may apply. Check with individual companies’ terms and conditions.

Can I keep the bin longer?

Yes! Check with individual companies for their terms. They generally ask that you let them know 24 hours before the scheduled pickup if you want to keep the bin longer. 

How high can I fill the bin?

The contents must be level with the top of the bin. Extra fees may apply if you overfill the bin.

How much weight can I put in the bin?

You can put in 150 kg of waste per cubic metre in the bin.

What can you remove?

Our skips can remove general, green, concrete, masonry, and soil and turf waste.

What can’t you take?

The quick answer is to avoid putting anything into a bin that is dangerous, toxic, illegal, or environmentally unfriendly. In practice, that includes items that are explosive or flammable, such as gas cylinders and containers. Prohibited items also include: asbestos, paint, liquids, fluorescent lights, chemicals, solvents, oils, acids, batteries, medical or biological waste, or radioactive materials. Contact the skip-hire company to ask if you’re unsure about a certain item.

What size bins are available?

Most companies on SkipBins.com.au offer these sizes: 2m³, 3m³, 4m³, 6m³, 9m³, 10m³ and 15m³. This might vary depending on waste type, size, and stock levels.

What size jobs do you accept?

Our companies accept jobs of all sizes – big and small. They also offer short-term and long-term hires.

Where will you place the bin?

We’ll place it wherever you want as long as the location is safe and practical, taking into account hazards, access requirements, and ground stability. We’ll work with you to find a location that’s both convenient and safe.

Do I need a permit?

It depends. No, you don’t need a permit if the bin is on your private property. However, if the bin will be placed on public land – such as a nature strip, footpath, or roadway – then yes, you probably do need a permit. If you live in the ACT, City Services has the details about placing an object on public land, or you can call 13 22 81. If you live in NSW, check directly with your local council since regulations vary. Contact the Queanbeyan-Palerang Regional Council or Yass Valley Council for details.